The guarantee
The BrainLive 60-day money-back guarantee
The Quick Story
Every BrainLive order is covered by a 60-day money-back guarantee from the date of purchase. If you are not satisfied, contact our U.S. support team within 60 days for a refund of your purchase price. We ask only that you have given it a fair try - at least 30 days of daily use.
Why 60 days?
Gut-brain support is not an overnight switch. Feeding the microbiome and supporting cellular renewal takes consistent daily use, and most reviewers notice a change in three to four weeks. We set the window at 60 days so you have time to use BrainLive properly and judge it honestly - not a rushed two-week trial that never gives it a chance.
How to request a refund
Email or call support
Reach us at [email protected] or +1 (603) 555-0192 within 60 days of your purchase date.
Share your order number
Have your order confirmation handy so we can locate your purchase quickly.
Return any unused jars
We will share the return address for any remaining product, opened or unopened.
Get your refund
Once we confirm, your purchase price is refunded to your original payment method.
The fine print, in plain English
- The window is 60 days from the date of purchase.
- The guarantee covers the product price; original shipping is non-refundable.
- It applies to orders placed on this authorized portal. Purchases from unauthorized sellers cannot be verified or refunded by us.
- Refunds go back to your original payment method, typically within a few business days of approval.
Full terms are in our refund policy. This guarantee is offered by Ellerby Health Sciences, Inc..
Try it the easy way
Start with a 90 or 180-day supply. If BrainLive is not for you, the guarantee makes walking away simple.